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Dorchester Collection

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Dorchester Collection Reviews

3.6

68% would recommend to a friend

(145 total reviews)

Christopher Cowdray

66% approve of CEO

45% positive business outlook

Dorchester Collection has an employee rating of 3.6 out of 5 stars, based on 145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dorchester Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

145 reviews
2.0
15 Apr 2026

Poor toxic work environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Learning about elite clientele Flowers

Cons

Much Favoritism, cliques, Upper Management are poor quality / incompetent people making major corporate decisions only care about making money

5.0
21 Feb 2026

Amazing

Recommend
CEO approval
Business outlook

Pros

Great salary and amazing opportunities.

Cons

Pressure and lots of hard work.

4.0
19 Feb 2026

Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pros Beautiful, clean, modern and elegant property. Competitive salary and benefits within the London luxury market. Strong employee retention, with many team members serving 5, 10, 20, 30 years, reflecting stability and brand heritage.

Cons

Cons In certain operational areas, there is noticeable resistance to change and external perspectives. Professionals joining from other luxury environments may find that progressive ideas or Refined Service approaches are not always readily embraced. Leadership visibility in managing team dynamics and upholding behavioural standards appears inconsistent. Interpersonal challenges are not always addressed proactively, which can leave team members feeling unsupported. While organisational values promote respect and empathy, their consistent application across all levels could be strengthened. This environment may feel limiting for individuals accustomed to high-performance cultures, accountability, and continuous Service Refinement.

Viewing 1 - 3 of 145 Reviews

Glassdoor has 187 Dorchester Collection reviews submitted anonymously by Dorchester Collection employees. Read employee reviews and ratings on Glassdoor to decide if Dorchester Collection is right for you.