Does Dunelm pay their employees well?

According to anonymously submitted Glassdoor reviews, Dunelm employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Dunelm. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dunelm?

63% of Dunelm employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dunelm 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Dunelm?

Sales Assistant (530) , Team Leader (114) , Sales Associate (113) , Host (96) , Retail Sales Assistant (85) , Customer Assistant (57) , Customer Service (56) , Store Manager (52) , Customer Service Representative (39) , Retail Assistant (39) , Customer Service Advisor (34) , Shop Assistant (31) , Warehouse Worker (28) , Sales Colleague (27) , Barista (26)

What are the pros of working at Dunelm according to real employee reviews?

"Colleagues are friendly and fun to be around" ((in 222 reviews)); "very friendly and pay is good" ((in 153 reviews)); "Some staff were friendly and on the most part my interactions with customers was friendly during my time here too." ((in 150 reviews)); "Met some great people whom i work with as well as customers ...great family friendly employer for single parent families" ((in 145 reviews)); "Birthday days off are also a great benefit and days off for your childs first day at school." ((in 70 reviews))

What are the cons of working at Dunelm according to real employee reviews?

"Management can be poor and mess up rotas" ((in 194 reviews)); "Manager is rude and makes you do unfair jobs" ((in 85 reviews)); "No training in the role" ((in 53 reviews)); "Managers allow bullying and aggressive behaviour." ((in 27 reviews)); "with short breaks" ((in 24 reviews))

What are employees saying about Dunelm redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunelm redundancy and their outlook for job security at Dunelm in 2026.

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Dunelm

Dunelm Reviews

3.6

63% would recommend to a friend

(2,788 total reviews)

Clo Moriarty

67% approve of CEO

58% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.7

Work/Life balance

3.6

Culture and values

3.4

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

Dunelm has an employee rating of 3.6 out of 5 stars, based on 2,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dunelm employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

19 May 2022

The best retailer by far

Textile designer

Recommend

CEO approval

Business outlook

Pros

I've worked in head offices in the product development/design category for four leading retailers for over 25 years. Dunelm, is by a far the best company I have worked with. I feel like its a very collaborative company. Where your ideas are listened to and you feel like everyone is respected. I wished I'd joined earlier!

Cons

I cant think of any!

5.0

11 May 2022

It could be a excellent place to work if you listen to everyone

Warehouse worker

Recommend

CEO approval

Business outlook

Pros

Company tried to work for the benefits of employee but need more seriousness

Cons

No benefits for the people working nearly 10 years

5.0

5 May 2022

Excellent, friendly company

Customer service agent

Recommend

CEO approval

Business outlook

Pros

Friendly staff and helps management

Cons

It’s not very good pay

Viewing 1 - 3 of 2,788 Reviews

Jobs at Dunelm

Stock and Trade Assistant

Barista/Coffee Shop Assistant

Stock and Trade Assistant

Stock and Trade Assistant

Dunelm reviews FAQs

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Dunelm

Dunelm Reviews

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Reviews by job title

The best retailer by far

It could be a excellent place to work if you listen to everyone

Excellent, friendly company

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