Mixed support but heavy micromanagement and outdated systems
Pros
Good benefits for family,medium-ish for healtcare coverage .Claim are flexible.HIgh Annual leave .
Cons
-Senior can be 'helpful' but not the type where we can always ask questions because the same respond .if you ask do you remember it ?? It always engulf with sarcasm and gossiping .We cant always remember everything but please ,we only 2 days on the job .why so tough on people? too much micromanaging until what people are sitting and eating also need to be feedback. -Getting leaves approved also need to be so restrictive. how we dress also get complained because we represent the 'bank' . no idea is this even a shared service for a bank or not where internal tools are so outdated where the case management is as good as doing manual job more. not using laptops at all ,cant even had the time refer notes. if they see you use the phone ,they immediately think you are free. environment is so 90s. if auditor came ,we are not allowed to go back until the auditor leave lol. If You cant get promoted ,why put the fault on new hires that are higher rank than you ?
