ENT Institute Reviews

2.9

34% would recommend to a friend

(72 total reviews)

Melisssa Moritz

32% approve of CEO

40% positive business outlook

ENT Institute has an employee rating of 2.9 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ENT Institute employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

72 reviews
1.0
28 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The marketing team with (with the exception of the CEO) were a delight. They were nice, very helpful and tried to help me adjust to the work place while doing remote.

Cons

Read the reviews before accepting a position here. The review that talks about the mass hiring and firing is true! Everyone in the marketing team were there less than a year. Had suspicions about the mass hiring and firing but it was confirmed the 3rd day working there. The whole interview process took no longer than a week. While working it was very much so chaotic since the first week. Was instructed to do remote and then come in to continue the rest of the training once the move happen. The second day was my first time sitting in a meeting to gain understanding over the job I was taking the person I was replacing. The CEO or manager joined the meeting and was very disgusting right off the bat. She was talking to her colleagues as if they were nuisances to her and talked badly about one of the doctor’s looked in the video. It was an awkward sight to watch since it was only the second day and she was yelling at everyone and making them feel less than. They were too scared to speak up to her. The next day, the marketing team was told that, the social media person was fired for not doing work and we were to take over the job. The whole experience working for the ENT gotten worse as the days progressed. Thursday, during the marketing meeting, Melissa felt the need to tell the then designer to transfer all her work to me (in which she has already been doing) which was weird, if I was to replace her then most of the work should have been transferred. Friday morning, 5 minutes before the “morning hurdle” I was told that I was to host the meeting without clear introduction on how to host the meeting or what is expected of me in these meetings (on my first week there) and they rushed to send me the culture guide last second. The whole work day consists on working with the videographer on corrections for designs and creating designs for upcoming events. End of the work day Friday, I got a call from HR expressing that Melissa did not feel comfortable with the transition because she feel as though I did not do any work for the whole week I was working remote. I explained to HR how weird that is for her to say that when we are requested to send her end of work days (every single day) and she has been proofing my work. Hr insisted that she “will talk to Melissa and circle back around”. 10 minutes later received a text message from HR on rescinding my application. If screenshot were allowed, They would be posted. Recently receive a text message from someone with links showing me that my designs were used on their social media pages.

1.0
1 Oct 2021

Read before accepting a position

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You may work with some wonderful people.

Cons

If you are reading this because you are thinking about applying or accepting a position at the ENT Institute, run, don’t walk away. I can’t speak much about the day-to-day operation on the clinic side. I am in a support role within the company. However, I’ve come to realize that everyone who works here experiences the same thing. The ENT Institute has no structural organization. It is a dumpster fire of ad hoc management. There is no plan. There is no strategy. There are no standards or best practices. The “culture guide” and “we’re all a big, happy family” facade hides an under belly of dysfunction, toxicity, unrealistic expectations, shifting standards, questionable ethics, and mismanagement from top to bottom. The left hand doesn’t know what the right is doing. No one seems capable of taking responsibility for projects or efforts. The COO is volatile. If you’ve ever been in an abusive relationship with someone who tears you down one day, feels bad about it the next, and showers you with praise to make up for it, only to s*&t on you again, then you will recognize the pattern of behavior here. The leadership skills are laughingly abhorrent. The system or lack thereof is set up in such a way that succeeding at your job is impossible. Any attempt at organization or planning is thwarted by last minute, unrealistic requests with little to no communication or clear direction. Meetings are a study in chaos and blame. There is no room for upward mobility. You will never be paid more than your initial rate. And no matter what role you play, you will be held personally responsible for any lack of patient scheduling or growth in numbers. Their so-called community outreach is a joke. Genuine efforts by staff and patients are wasted by inaction and no follow through. The leadership couldn’t plan themselves out of a paper bag. They shoot for the stars and never leave the ground. T-shirts were once sold to staff with the promise that the profits would be used to help veterans and their families. Months later, not a dime has helped anyone. It’s a ruse. They like the praise that comes from seeming to help the community but their efforts are a farce. The people you work with might be great. You may develop friendships and enjoy their company but that is not worth the waste of your talents, skills and time that will come from working here. If you really, really need some income and you have no other choice, it might be worth a few months. But if you accept a position here, waste no time in looking for something better. Before your grace period is up, you will be disillusioned and frustrated. Take your talents somewhere where they will be to good use. No one deserves to be treated the way you will be here. PS…..the reviews that say the negative ones are true and the positive ones are fake….. I believe it. And I wouldn’t put it past the COO to “encourage” people to write good reviews.

1.0
17 Nov 2018
Recommend
CEO approval
Business outlook

Pros

The relationships you build with the patients

Cons

Management seeks to blame everyone for the companies issues! The CEO is horrible and his arrogant attitude shines through each of his employees in upper management. I have personally witnessed him raise his voice at his female employees! Melissa who is the head of marketing is a horrible person and she should really take a class in DIVERSITY! She speaks to you like you owe her something. Their top Doctors have horrible attitudes and don’t treat their patients well but will breath down your neck when patients don’t show for appointments. The billing is a nightmare! Patients come 2-3 times complain about the billing and later call for their records to go somewhere else. The staff talks about upper management and shares personal details about their lives that make it hard to respect them professionally.

Viewing 1 - 3 of 72 Reviews

Glassdoor has 75 ENT Institute reviews submitted anonymously by ENT Institute employees. Read employee reviews and ratings on Glassdoor to decide if ENT Institute is right for you.