EPB Reviews

3.8

67% would recommend to a friend

(98 total reviews)

David Wade

67% approve of CEO

58% positive business outlook

EPB has an employee rating of 3.8 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPB employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.9 stars).

Reviews by job title

98 reviews
1.0
2 Jan 2022

Regression to the early 2000s, avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health insurance is certainly top notch. Free parking, free Coke and water. Pay is mostly reasonable. Decent kitchen areas. Good coworkers at the lower levels for now, but they are rapidly departing. 401K plan, annual leave. Chattanooga is a nice city in many ways.

Cons

Company is doing everything it can to resist hybrid and remote efforts. Management is an awful mix of middle-level micromanagers, and a good old boy executive suite. Hiring rates are already at rock bottom while lots of people leave, but the company ended its pension plan for new employees. Now employees have to stay for five years to even get their 401K match. Pension still accrues for existing employees, so none of the toxic management ever leaves to make room for growth. 24/7 on-call hours for too many areas. Their most dedicated and effective workers get passed over until they quit. HR is either handcuffed or ineffective.

1.0
13 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Salary is above average for Chattanooga. Not sure how long that will continue as remote work expands. Free parking, for people obligated to come into the office. A few areas like the call centers do primarily WFH now. Free soft drinks and bottled waters.

Cons

Company is not retaining employees and having a hard time finding new staff. Current rank and file employees generally feel very unappreciated. CEO's vision is very unclear: he opposes WFH, but doesn’t encourage masks or vaccinations either. Decision making has been consolidated almost entirely among a few at the top. A small handful of management is known to be scarily toxic, but the executives have not reined them in. Areas you would expect to go hybrid (marketing, HR, IT, etc.) still have to drive into the office everyday. Would not recommend EPB to non-managerial applicants at this time.

1.0
21 Aug 2022

In good conscience can’t recommend

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s a consistent paycheck. As other reviews have mentioned, the insurance is good. If you are applying for a call center job, you will probably be fine working here for a year or two. There can be a lot of overtime in those positions, but they are mostly removed from office politics.

Cons

The other recent lengthy reviews have summed everything up pretty well. Nothing has changed. The senior leadership is incredibly uncaring, and is fostering an environment that encourages good senior contributors to get out and not look back. Despite this, the CEO continues to state that his "plan is working." I do not know what this plan is. Intolerable amounts of political infighting. Turnover is incredible right now in many areas, particularly the "professional" and engineering divisions.

Viewing 1 - 3 of 98 Reviews

Glassdoor has 104 EPB reviews submitted anonymously by EPB employees. Read employee reviews and ratings on Glassdoor to decide if EPB is right for you.