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      365 Retail Markets

      Engaged employer

      365 Retail Markets reviews

      Tech support review - Technical Support Specialist 365 Retail Markets Employee Review

      1.0
      16 Jun 2022
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      365 retail markets started out as a really great place to work, they do have good PTO and the company culture outside of the support department is great.

      Cons

      The company used to be a hidden gem but due to gross mismanagement the technical support department is truly awful to be a part of. Promotions are dished out solely based on nepotism. Awful behavior is not only tolerated but rewarded. vain promises are given time and time again. They are perpetually understaffed so you will be over worked for 90% of the year. The knowledge base you need to have is insane and the ongoing training is non existent There is no communication with the tech support team, new products will be launched and no one in the support team will hear about it until you get a call from a customer when you have no training and one document to go off of. They actively try to keep you in the department if you try to leave to another part of the company (unless you are a favored employee)

      Explore other reviews about 365 Retail Markets

      5.0
      15 Jun 2026
      Human resources intern
      Recommend
      CEO approval
      Business outlook

      Pros

      I am a current Human Resources Intern for 365 Retail Markets, and my experience has been nothing but great so far. From day one, I noticed that culture is one of their main strengths. Everyone is collaborative, welcoming, and a helping hand when navigating a new workplace. My manager has been a great help through onboarding and more. They provide guidance and allow me to contribute to the department in a meaningful way. I always know I have support with the tasks I am assigned. Overall, this internship is already offering me great benefits such as learning opportunities, hands-on experiences, and building a strong network through meaningful relationships with colleagues across the organization.

      Cons

      Nothing that comes to mind.

      avatar
      365 Retail Markets Response
      6d
      Thank you for sharing your experience! We’re so glad to hear that your internship with 365 Retail Markets has been such a positive one so far. Creating a welcoming and supportive culture is incredibly important to us, and it’s wonderful to know that you’ve felt that from day one. We’re also happy to hear that your manager has provided meaningful support while giving you opportunities to make an impact and grow within the Human Resources department. Internships should be a chance to learn, gain hands-on experience, and build strong professional relationships, so it’s great to know your time with us is delivering on that. We’re glad to have you in our internship program and appreciate the energy and perspective you bring to the team!
      5.0
      9 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is genuinely invested in its people and works hard to create an environment where employees can grow, feel challenged, and enjoy coming to work each day. There has been significant growth recently, creating exciting opportunities for development and career advancement while maintaining a strong focus on employee experience and culture.

      Cons

      With the pace of growth, there may be uncertainty as new processes and structures are introduced. However, the team is proactive about communication and is continuously working to improve processes, provide clarity, and keep everyone informed as the company grows.

      avatar
      365 Retail Markets Response
      2w
      Thank you for the five-star review! We truly appreciate your positive feedback about the welcoming atmosphere and opportunities at 365. As we continue to evolve, we strive to foster a positive, engaging workplace where team members feel supported, connected, and empowered to grow. Although we do our best to remain proactive, we always welcome ideas that help us strengthen communication and collaboration across the organization. Please feel free to connect with our HR team if you have any specific suggestions you would like to share. We’re grateful to you for providing your experience and glad to have you on the team!
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