Great Company - Technical Support 365 Retail Markets Employee Review

5.0
3 Oct 2022
Recommend
CEO approval
Business outlook

Pros

The knowledge database is vast, with very helpful coworkers and responsive supervisors.

Cons

No cons come to mind

Explore other reviews about 365 Retail Markets

5.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is genuinely invested in its people and works hard to create an environment where employees can grow, feel challenged, and enjoy coming to work each day. There has been significant growth recently, creating exciting opportunities for development and career advancement while maintaining a strong focus on employee experience and culture.

Cons

With the pace of growth, there may be uncertainty as new processes and structures are introduced. However, the team is proactive about communication and is continuously working to improve processes, provide clarity, and keep everyone informed as the company grows.

1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Some of the legacy employees are really nice

Cons

Comp is pretty low so people are leaving. They laid off most remote employees with basically no severance right before Christmas last year to turn around and try and buy their competitor which still hasn't closed. They do annual lay offs so they can hit their numbers instead of running the company more effectively. Leadership is in a silo and doesn't listen to what anyone on the ground floor is telling them

1
avatar
365 Retail Markets Response
1w
Thank you for taking the time to share your experience and for your many years with the company. We appreciate your recognition of the positive relationships you've built with colleagues over the years. We understand that organizational changes can be challenging and can leave employees with concerns. While some of the characterizations in your review do not reflect our experience, we recognize that change can affect people in different ways and that perception matters. While business needs and workforce requirements evolve over time, decisions affecting our teams are never made lightly. Feedback like yours is important, and we remain committed to improving communication, listening to employee concerns, and fostering a workplace where team members feel informed, supported, and valued. If you wish to discuss further, please reach out to your manager or directly to HR.
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