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      365 Retail Markets

      Engaged employer

      365 Retail Markets reviews

      Poor Communication and Unstable Work Environment - Anonymous employee 365 Retail Markets Employee Review

      1.0
      21 Mar 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Generous PTO - Remote work option - 401K match - Decent medical benefits

      Cons

      This company struggles with communication at all levels, from daily operations to major decisions. Monthly "all-hands" meetings were often unclear, focusing more on acquisitions and financial updates than addressing employee concerns. Despite ongoing expansion, newly acquired teams were left feeling unsupported and disconnected. The most concerning miscommunication came just weeks before a major layoff. During one of these meetings, the CEO personally assured employees there would be no job cuts -- only for the company to lay off over 40 employees shortly after. The layoffs happened just before the holidays, and many affected are still struggling to find suitable employment.

      avatar
      365 Retail Markets Response
      1y
      We appreciate your detailed feedback, and we hear your concerns. We understand that employee communication and engagement can be critical to a workplace culture and have recently taken steps to ensure that addressing these areas remains a priority, including an employee survey to help guide our internal communications strategy. Your insights are valued, and we encourage employees to reach out to our HR department to discuss ideas to further enhance our efforts.

      Explore other reviews about 365 Retail Markets

      5.0
      9 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is genuinely invested in its people and works hard to create an environment where employees can grow, feel challenged, and enjoy coming to work each day. There has been significant growth recently, creating exciting opportunities for development and career advancement while maintaining a strong focus on employee experience and culture.

      Cons

      With the pace of growth, there may be uncertainty as new processes and structures are introduced. However, the team is proactive about communication and is continuously working to improve processes, provide clarity, and keep everyone informed as the company grows.

      1.0
      6 May 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the legacy employees are really nice

      Cons

      Comp is pretty low so people are leaving. They laid off most remote employees with basically no severance right before Christmas last year to turn around and try and buy their competitor which still hasn't closed. They do annual lay offs so they can hit their numbers instead of running the company more effectively. Leadership is in a silo and doesn't listen to what anyone on the ground floor is telling them

      1
      avatar
      365 Retail Markets Response
      1w
      Thank you for taking the time to share your experience and for your many years with the company. We appreciate your recognition of the positive relationships you've built with colleagues over the years. We understand that organizational changes can be challenging and can leave employees with concerns. While some of the characterizations in your review do not reflect our experience, we recognize that change can affect people in different ways and that perception matters. While business needs and workforce requirements evolve over time, decisions affecting our teams are never made lightly. Feedback like yours is important, and we remain committed to improving communication, listening to employee concerns, and fostering a workplace where team members feel informed, supported, and valued. If you wish to discuss further, please reach out to your manager or directly to HR.
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