Ran like a frat house all types of activities that border broken laws-and HR knows! - Software Support 365 Retail Markets Employee Review

1.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Ability to keep your job if you are related to someone, or compliment the CEO often, in person, in office. Great thing is they fire people and move everyone around-so you are gaining skills. Keep your head on a swivel. It’s the only way you’ll survive their version of “culture".

Cons

Working at 365 was one of the most disillusioning professional experiences of my career. The leadership operates on a steady stream of untruths, verbal, written, and face-to-face. Promises mean nothing here, whether to employees, partners, or vendors. The culture is tox*c, and it flows directly from the top. The organization is run like a frat house where HR laws, even those spelled out in their own handbook, are ignored daily. Bully*ng is not just tolerated but modeled by executives. Harassm**t is brushed aside, and anyone brave enough to call it out is swiftly shown the door. Vendors and partners openly express their disdain for the leadership team, many of them simply waiting for the day when they are no longer forced to deal with them. Inside the company, people cope by dr*nking on the job something management not only turns a blind eye to but actively encourages, even allowing alcohol to be expensed. (even though it's written in their new HR policy that it cannot be( That’s not culture; that’s negligence. The hypocrisy is staggering. The CEO can host webinars bragging about “culture” and being “the best” while simultaneously laying off employees with zero notice oh but let's talk about the revenue. Nepot*sm runs rampant unless you are related to someone at the top, your career prospects are grim. In my time there, I witnessed state and federal rules broken without consequence. Careers cut short without cause. A host**le environment where survival meant silence. People have walked out mid shift-and written and verbal complaints -forget it they aren't going to address it. 365 is not a place for growth, innovation, or integrity. It is a cautionary tale of what happens when leadership mistakes fear for respect and recklessness for culture.

Explore other reviews about 365 Retail Markets

5.0
9 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is genuinely invested in its people and works hard to create an environment where employees can grow, feel challenged, and enjoy coming to work each day. There has been significant growth recently, creating exciting opportunities for development and career advancement while maintaining a strong focus on employee experience and culture.

Cons

With the pace of growth, there may be uncertainty as new processes and structures are introduced. However, the team is proactive about communication and is continuously working to improve processes, provide clarity, and keep everyone informed as the company grows.

1.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Some of the legacy employees are really nice

Cons

Comp is pretty low so people are leaving. They laid off most remote employees with basically no severance right before Christmas last year to turn around and try and buy their competitor which still hasn't closed. They do annual lay offs so they can hit their numbers instead of running the company more effectively. Leadership is in a silo and doesn't listen to what anyone on the ground floor is telling them

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365 Retail Markets Response
1w
Thank you for taking the time to share your experience and for your many years with the company. We appreciate your recognition of the positive relationships you've built with colleagues over the years. We understand that organizational changes can be challenging and can leave employees with concerns. While some of the characterizations in your review do not reflect our experience, we recognize that change can affect people in different ways and that perception matters. While business needs and workforce requirements evolve over time, decisions affecting our teams are never made lightly. Feedback like yours is important, and we remain committed to improving communication, listening to employee concerns, and fostering a workplace where team members feel informed, supported, and valued. If you wish to discuss further, please reach out to your manager or directly to HR.
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