Pros
Stable positions, limited expectations of overtime work. Benefits are good if you remain with the company for years. Did I mention it's stable? This review is of 7-Eleven Stores in Oklahoma, which is not affiliated with the larger 7-Eleven corporation, but Glassdoor isn't letting me select that company.
Cons
IT solutions for the convenience store industry are impressively terrible. Most smaller firms buy and deal with bad software they are given, and most larger ones build or modify as much as they can. Mid-size companies, like this one are left with integrating bad software that was never meant to be customized with systems built on the cheap that has little QA. IT is strongly viewed as a cost center and it shows. Expectations are set by the uniformed, and good work is not rewarded, nor is bad work met with serious consequence. Benefits are entirely aligned with seniority, and negotiation of benefits or salary is met with skepticism.