Pros
The best co-workers I have ever worked with. A very special team of people working to give furniture to people in need. It is a one of a kind place working to directly and simply to give to those in need.
Cons
Spent a lot of time taking garbage furniture to the dump (40-50% of an average day). Time that could have been spent picking up good furniture to stock the showroom to make sure clients received furniture they waited a year on the waiting list for. Work harder not smarter mentality with sometimes grueling labor practices. Catered to rich donors donating garbage and gave them a tax receipt. More focused on the game of inflating in-kind donation numbers than screening donors for quality furniture. Management did not even pretend to listen to concerns and suggestions of staff to make daily operations more efficient to pick up only good furniture to stock the showroom.