Company offers good services but runs its business horribly - IS Analyst AAA Club Alliance Employee Review

1.0
9 Jul 2018
Recommend
CEO approval
Business outlook

Pros

At first was a great place to work pre-merger. Just about everyone was happy and friendly. Easy going folks who enjoyed what they did, and was lucky to be on a good team that knew how to work together. There was room for learning, and management in my group was very understanding. While the work week exceeded 40 hours on a regular basis, it seemed like everyone appreciated the hard work. There were some good benefits at the time too, and nice perks.

Cons

What was once a great place went downhill in just a few months. The group I was working in lost almost all of the original managers and a good portion of employees. Contractors were used to "backfill" their positions, but had no clue what was going on, but made 2x-3x our salaries. The mangers from the other company were incompetent, yet were making crucial decisions that affected the outcome of many major projects. Most people on my team exceeded 50-60 hours every week, and it was no longer appreciated. It was expected to be available 24x7 to work. Many calls after hours and weekends, with no respect to personal time. One company in the merger was given different benefits and perks, while the other had theirs taken away. It was a very unfair working environment, as the larger company in the merger always had the say in matters. Outside of some good people still working there, would not recommend working for them. Pay was way below national average as were holidays and vacation time. Many of the bonuses were taken away or skipped for one company in the merger. Management was made aware of the sinking morale, but made no efforts to keep their employees happy. It was an incredibly depressing work environment to come into each day as this was felt across all departments in the company.

Explore other reviews about AAA Club Alliance

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
1mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
4.0
22 Apr 2026
Recommend
CEO approval
Business outlook

Pros

if you build relationships internal you have a great chance in advancing in your career. The career paths are unlimited. you can start out on the phones making 12.00 hr and end up as a manager in data analytics making 102k annually

Cons

Its convenient but they will lowball you when negotiating pay if your an internal employee considering they already have insight on exactly what your getting paid now so they will consider you receiving a good pay jump from your last position instead of what the market if for the current position your are being promoted to. For example if your new position rand is 60k-90k the will start you off at 60k, knowing that you where making 42k. They will not negotiate, its a take it or leave it.

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AAA Club Alliance Response
1mo
Thank you for taking the time to share such thoughtful feedback. We’re proud of the strong internal mobility opportunities we offer and appreciate your recognition of how building relationships and developing skills can lead to long-term career growth across the organization. We are committed to transparency and fairness in our compensation practices, which is why all positions include posted salary ranges to ensure consistency, whether roles are filled internally or externally. We appreciate your perspective and will continue to use feedback like this as we refine how we support career advancement and rewards for our Associates.
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