Travel Agent...Commission Where are You? - Travel Agent AAA Club Alliance Employee Review

3.0
25 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Great place to work for 9-5 Monday through Friday and some Saturdays. Benefits at any job are a plus and I must say they do take care of you in the benefits department. PTO is a definite plus and most managers are very flexible with your time off requests and schedules. Company puts the member first which is great for retaining old business. Hourly rate is a plus but after taxes and benefits it hurts a little.

Cons

Commission bonus set up makes it beyond difficult to earn bonuses beyond your hourly. It seems designed to earn the company more money and give you less. Goals are spread throughout every job title but some of the goals and items you are required to have to sell have little to no relevance to your job position. Member satisfaction is crucial and influential over your standing in the eyes of the company; if the member is not happy with your interaction or any interaction, even if you were not directly involved (if your name is on that survey), that interaction and survey will hurt your overall goal score. Company says they would like new business from a younger generation, however, they are not making a valid effort to allow employees to use social networking to promote events or special promotions.

Explore other reviews about AAA Club Alliance

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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