Glorified cashier/clerk role - Member Contact Center Representative AAA Club Alliance Employee Review

Thank you for your review. We appreciate hearing that you enjoy the remote work schedule but also understand that we support our Members every day of the year which means we do need our teams to be appropriated staffed to support our Members’ calls. When hiring for our Contact Center roles we are transparent in the interview process regarding the work schedule and our Associates have enjoyed the perks of working evenings and weekends which can include, a weekday off, 2 floating holidays, and working a schedule that better suits their personal needs. You mentioned our commission plan and we encourage you to reach out to myHR if you have questions or feedback as we work hard to support our Associates.