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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      Brutal Call CEnter With Good Support - Member Service Counselor AAA Northeast Employee Review

      3.0
      26 Jul 2021
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing Support & care from bosses and coworkers Excellent Benefits & Incentives People definitely care

      Cons

      Exceptionally Brutal Call Center Environment - stressful and "always a bad situation" kind of job Bombarded with Pressure to work overtime basically non-stop Depending on shift, direct support for calls can vary wildly in speed of receiving support

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      AAA Northeast Response
      4y
      Thank you for your review. We appreciate you taking the time to share your experience working at AAA Northeast. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members.

      Explore other reviews about AAA Northeast

      5.0
      1 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

      Cons

      No cons to report about this company.

      4.0
      2 Jul 2026
      Java software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive team environment. Good exposure to Java, Spring Boot, REST APIs, microservices, and cloud technologies. Opportunities to work on enterprise-scale applications and modern development practices.

      Cons

      Career growth and promotions can sometimes be slower than expected.

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