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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      A joke after while - Customer Service Representative AAA Northeast Employee Review

      2.0
      11 Sept 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Changing schedules Over time Work from home Benefits are OK

      Cons

      Micromanage environment Pay is HORRIBLE for the daily nonsense Technical issues/ server crashes VERY OFTEN New rules every week Employees lie to customers on fees/up charges etc High call volume Everyone is on your back non stop Management don’t care about fair treatment U only matter if you are apart of management You do not get trained correctly based on your actual job description.

      avatar
      AAA Northeast Response
      3y
      Thank you for your review. We strive to offer a balance of competitive pay and industry-leading benefits as well as training programs to help our employees succeed. What you described does not align with our core values. Please email us at humanresources@aaanortheast.com so we can learn more.

      Explore other reviews about AAA Northeast

      5.0
      1 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

      Cons

      No cons to report about this company.

      5.0
      30 Jun 2026
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      • I loved how informative the meeting was • loved the questions at the end as well and I enjoyed how everyone cares about the employees

      Cons

      None at the moment, town hall meeting was great

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