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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      I wouldn't advise anyone to work here - Member Service Representative AAA Northeast Employee Review

      2.0
      11 Apr 2023
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Night shift sometimes was very slow barely any calls Sometimes fun people to work with Sometimes fun stories you can get out of talking to crazy customers

      Cons

      Low pay for what you do Management does not help and picks favorites to get away with stuff High-stress high call volume and angry customers. They want you to follow a script exactly how it is and sometimes it upsets the customers when you ask too many questions Dead-end call center job.

      avatar
      AAA Northeast Response
      3y
      While we’re sorry to hear that you didn’t have a favorable experience, we appreciate your feedback and will utilize this information as we continue to improve.

      Explore other reviews about AAA Northeast

      5.0
      1 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

      Cons

      No cons to report about this company.

      4.0
      2 Jul 2026
      Java software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive team environment. Good exposure to Java, Spring Boot, REST APIs, microservices, and cloud technologies. Opportunities to work on enterprise-scale applications and modern development practices.

      Cons

      Career growth and promotions can sometimes be slower than expected.

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