My response to AAA Northeast - ERS Consultant AAA Northeast Employee Review

1.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

None, company is pro-slavery They tolerate racial slurs from abusive members and force you to finish calls from them which results in a bad survey.

Cons

Too many to list, but primarily they hire contract facilities at the lowest bid who employ poor performers, resulting in members waiting too long or never getting service. This also results in employees getting bad surveys from angry members, a classic setup for failure.

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AAA Northeast Response
1y
What you have described does not align with our core values or acceptable standards. We take all allegations of harassment and discrimination seriously, and we’d like to learn more about the comments you shared. Please email us at humanresources@aaanortheast.com so we can learn more. Thank you.

Explore other reviews about AAA Northeast

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

Cons

No cons to report about this company.

4.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and supportive team environment. Good exposure to Java, Spring Boot, REST APIs, microservices, and cloud technologies. Opportunities to work on enterprise-scale applications and modern development practices.

Cons

Career growth and promotions can sometimes be slower than expected.

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