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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      High volume and stress with a lack of support - Member Service Counselor AAA Northeast Employee Review

      3.0
      5 Sept 2025
      Member service counselor
      Recommend
      CEO approval
      Business outlook

      Pros

      Company itself was great. Training in what they refer to as the “nest” was helpful and the trainers themselves were supportive and informative. Benefits were great and was looking forward to moving up or into different areas of the company.

      Cons

      My personal supervisor after the training period was barely available and rarely working which led to a major lack of communication and support. Messages to her would go unanswered for over a week, while others I trained with had supervisors that were active and responsive.

      avatar
      AAA Northeast Response
      9mo
      Thank you for taking the time to share your experience. We're glad to hear that you found the initial training and benefits valuable. We take concerns about communication and support seriously, as we strive to foster a workplace where every team memvber feels heard, supported, and empowered. Thank you again for your contributions during your time with AAA Northeast.

      Explore other reviews about AAA Northeast

      5.0
      1 Jul 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company to work for, values members and staff! Communication is easy. Teamwork, someone is always available to help. Extensive training to ensure you have time to learn/understand the job.

      Cons

      No cons to report about this company.

      4.0
      2 Jul 2026
      Java software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Collaborative and supportive team environment. Good exposure to Java, Spring Boot, REST APIs, microservices, and cloud technologies. Opportunities to work on enterprise-scale applications and modern development practices.

      Cons

      Career growth and promotions can sometimes be slower than expected.

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