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      AAA The Auto Club Group

      Engaged employer

      AAA The Auto Club Group reviews

      Run do not pass go. - Claims Representative AAA The Auto Club Group Employee Review

      2.0
      18 Dec 2023
      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO. Plenty of over time. Benefits are not bad.

      Cons

      They expect their Adjusters to be 100% on the phones taking in bound calls while handling your own diary of claims and being assigned new claims. Mgmts expectations are very high, very hard to maintain. No motivation and moral is very low. Very little or no training. There are really no guidelines to go by.

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      AAA The Auto Club Group Response
      2y
      Thank you for taking the time to provide feedback about our workplace culture and the overall environment. Your feedback is invaluable to us, as we always strive to continuously improve. To assist The Auto Club Group with enhancing our processes and culture, we ask that you elaborate more on your experience by sending an email to talentacquisition@acg.aaa.com. Thank you again for your time!

      Explore other reviews about AAA The Auto Club Group

      5.0
      8 Jun 2026
      Scrum master jr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company, good pay and trains well

      Cons

      Yearly salary increase are minimal

      2.0
      9 Jun 2026
      Insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Working remote is a benefit.

      Cons

      If you don't mind being stressed to meet KPI's or be facing the door, sell credit cards, create leads for life agents, essentially service your own policies while trying to focus on new business, multiple goals to hit, 1 for units, 1 for memberships, 1 for brokered, 1 for credit cards to get a commission, low base salary comparatively then this is for you

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      AAA The Auto Club Group reviewsAAA The Auto Club Group Claims Representative reviewsAAA The Auto Club Group review