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AAA The Auto Club Group

Engaged employer

Great Organization for Long term stable employment and benefits - Customer Service Representative (CSR) AAA The Auto Club Group Employee Review

5.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great work from home job with good benefits and stable employment

Cons

None really, just make sure that you are licensed in property and casualty prior to applying for the job.

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AAA The Auto Club Group Response
11mo
Thank you for taking the time to provide us with a review as a former employee. We are glad to hear you had a positive experience with our benefits and work from home culture. We greatly value your feedback!

Explore other reviews about AAA The Auto Club Group

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits, rewarding career.

Cons

hours are long and goals can be demanding.

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AAA The Auto Club Group Response
6d
Thank you for taking the time to provide us with a review. We are happy to hear you’ve enjoyed your experience as an ACG employee! We truly appreciate your feedback as a current employee.
1.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

It’s close to my home. 401K match.

Cons

Low pay for what you are expected to accomplish on a daily basis. Pennsylvania AAA branches act as a messenger service for the DMV. Benefit cost is ridiculous. Training to be able to do what you expected to do is EXTENSIVE. We just had an awesome associate quit after only a few months. She started a career paying twice as much. A female heavy staff. I won’t elaborate. They reward you with food. I can assure you that no associate in my branch who benefits from cake, pizza and donuts. Tipping the scales with that assortment.

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