Supervisor - Supervisor ACES ABA Employee Review

Hello, Thank you so much for taking the time give your feedback. We value each and every feedback given! We are pleased to hear your peer experience has been so influential. We work very hard to make sure that each customer service experience, whether internal or external is met with heart and passion. In regards to ASG cases, ACES holds to the highest standards incorporating the BACB standards when setting supervision requirements regarding indirect hours, our interpretation of code definitions in our contracts, and the CPT codes. Please feel free to reach out to me so we can discuss this in greater detail. In regards to client families breaking the rules, we appreciate that you recognize how important an issue this is and don’t want any staff to feel like they have to deal with those issues alone. Holding families accountable takes the entire team understanding the issue and being on board with the solution. Please reach out to your manager and/or director immediately when you have concerns and ensure they help you develop a plan at your monthly meetings. If you still feel you are not receiving the support you need in a timely fashion, please feel free to reach out to acescommunications@acesaba.com so we can problem solve.