Lack of Support - Customer Service Representative AES Ohio Employee Review

2.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Teamwork to avoid total disaster

Cons

Recent conversion to SAP is causing grief for both employees and customers alike, and could potential endanger lives.

Explore other reviews about AES Ohio

4.0
24 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Great exposure to the electric utility business and project development/management functions.

Cons

Unstructured approach, requiring a self-driven approach

2.0
28 Dec 2025
Recommend
CEO approval
Business outlook

Pros

The position provides valuable experience and exposure to multiple customer service functions.

Cons

Part-time employees perform the same core job functions and meet the same performance standards as full-time staff. The minimal wage growth, compensation, and time off do not keep pace with inflation or the benefits provided to full-time roles.

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