Pros
The company was very supportive to the employees. Many hours were spent in upgrading and coaching. If someone wanted to take the time and effort to learn more about travel, the opportunity was there, if the interest was there. I felt the company rewarded me for my efforts, and my managers were always pleased with my work. I loved my job. The atmosphere in the first 10 years of my employment-1993-to approx. 2003 was that of a community, and many friends were made .
Cons
Some challenges-things over the years were changing. The old tried and true methods were not deemed not as important anymore. New employees did not have the same loyalty, or the same vision as the older employees. The important details of being in a position as a travel sales agent were replaced by do-it-yourself with the advent of online booking.