Live in carers are heros without a cape - Live In Professional Carer ALHomecare Employee Review

Thank you for your feedback. We will be very happy to hear back from you at support@alhomecare.ie to discuss further. We do provide a great support to all our carers and families, however we can only help when any issue has been communicated to us. We are looking forward to hearing from you. Your ALHomecare team.

Thank you for taking the time to share your feedback. We are pleased to hear that you found the recruitment process smooth and that placements provided stability and accommodation. We are, however, sorry to read that you felt unsupported at certain points in your experience. At ALHomecare, one of our greatest strengths is the ongoing support we provide to both carers and families — not only at the beginning, but throughout the entire placement and even when a placement ends. Our team is always available to step in, answer questions, and help resolve any difficulties that may arise. We also maintain close communication to ensure carers understand the next steps after a placement finishes, and we work hard to arrange new placements as quickly as possible. In situations where disagreements occur, we take an active role in mediating between carers and families. We know that live-in care presents unique challenges, and we are committed to ensuring carers never feel left alone to manage these on their own. We value your suggestions, as feedback like yours helps us continue to improve. Most importantly, we want to reassure all our carers that our support system is designed to stand behind them every step of the way.