Overpromise & Underdeliver | Management/leadership needs improvement - Account Manager AMN Healthcare Employee Review

2.0
27 Sept 2023
Recommend
CEO approval
Business outlook

Pros

The pay was decent, if you work overtime- which was expected. The training for the position was good and the training team offered support.

Cons

I interviewed for a management position, was offered an account manager position, then one month into training was told they didn’t have accounts for me and I would be covering other people’s desks. That meant my offer that included regular bonuses, no longer existed. Everyone is stressed, accounts are constantly lost or taken from competitors. Management is overly concerned with receiving unnecessary internal responses to the extent that you will get blacklisted from growing in the company or switching to another department. Management suggests to, “rebrand yourself” as if the employees are the issue. There are some directors that are good and well intentioned, but they keep their opinions to themself while the louder, uncultured and untrained directors speak their mind freely. You will succeed in this company if you say “how high” every time anyone asks you to jump, if you pretend like you are happy every second of every day, and if you constantly work overtime.

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AMN Healthcare Response
2y
Thank you for sharing your concerns with us; we are so sorry to hear about your experience with time management. It's our hope that everyone has a positive experience with us and your feedback helps us improve. Please reach out to me at Jay.Carpenter@amnhealthcare.com to discuss your feedback further. Jay Carpenter, Vice President of HR Business Partners and HR Operations

Explore other reviews about AMN Healthcare

5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company , great benefits , low turn over

Cons

No cons amazing company overall

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AMN Healthcare Response
1w
Thank you for taking the time to leave us a review and share your positive experience with us. We strive to create a positive environment for each healthcare professional while on assignment and hope we exceeded all expectations! If you’d ever like to share more about your experience, please reach out to me at drew.trustwell@amnhealthcare.com. Drew Trustwell, Human Resources, AMN Healthcare
5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

AMN Healthcare is a company with a clear purpose and a strong emphasis on people, development, and collaboration. There’s a genuine effort to create an inclusive and supportive culture, and you’ll find a lot of passionate individuals who care about the work and the impact it has on healthcare communities. Strong mission and purpose — Work feels meaningful, especially knowing it contributes to healthcare outcomes Investment in development — Opportunities for learning, mentorship, and career growth are visible and encouraged Collaborative culture — Many teams are supportive and willing to partner across functions AMN Healthcare is a strong place to grow your career if you value purpose-driven work and development opportunities. The biggest opportunity lies in simplifying how work gets done and ensuring consistent experiences across teams.

Cons

That said, like many large and evolving organizations, there can be challenges around alignment, prioritization, and navigating complexity across teams. The experience can vary significantly depending on your role, leader, and part of the business. Organizational complexity — Navigating systems, processes, and cross-functional work can sometimes feel heavy or unclear Inconsistent experiences across teams — Culture and execution can vary depending on leadership and business unit

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AMN Healthcare Response
3w
Thank you so much for taking the time to leave us a review, we are happy to hear about your positive experience while working with us. If you would like to discuss your feedback regarding organizational alignment, please feel free to contact me at drew.trustwell@amnhealthcare.com and share your thoughts on how we can improve. Drew Trustwell, Human Resources, AMN Healthcare
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