Don't Walk Away From AMR - RUN!! - Anonymous employee AMR Employee Review

1.0
27 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Absolutely None That I experienced other than good coffee.

Cons

Absolute chaos - no one in my extremely top-heavy Organizational Chart had the slightest clue about how to arrange and schedule training. They were constantly shifting responsibility and then blame for their total lack of organization in the on-boarding and training process, and then attempted to place me into a position without the first bit of training and qualification that would have immediately placed the public in danger - and what bothered me the most was that they were very willing to do so. The only bright employees I met during the worst initial period of my work-life (over 4 decades) were mid-level people at the Texas Regional Communications Center who tried to get something moving for me, although when I showed up for training - they immediately asked: "Hello - welcome and why are you here?" It was not a rhetorical question - they really did not know why I was there... "To train, I was told" was my response. I have never experienced a worst employee attitude and sense of doom than I got from several employees of AMR. Paid well - yes - a ton of overtime. They complained of being overworked and understaffed constantly and I heard of too much pure malice and back-stabbing between co-workers. Even people I know who work for AMR - Waco say the same thing - they are making things up as they go and there is nothing sure and certain. Constant policy changes and supervisor change and turn-over with incompetent people put in supervisory positions. I had very high hopes for this position and wanted it to be my last before retirement, but the old saying rings true: "Life is too short to spend it with people who make you miserable." Some very good people there, but not enough of them.

Explore other reviews about AMR

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
2w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

As we continue to strengthen our culture, our Core Behaviors remain the foundation for how we lead, engage, and deliver results across our teams. These behaviors are not just guiding principles—they define the expectations for how we interact with each other, our patients, and our communities every day. At their core, these behaviors drive consistency and alignment across the organization. By prioritizing care, encouraging open communication, seeking to understand, collaborating on solutions, and holding ourselves accountable, we create an environment grounded in trust, respect, and shared responsibility. I am proud to be part of a great organization that exemplifies the core behaviors.

Cons

Success of the Core Behaviors depends on consistent leadership, clear application, and sustained reinforcement over time. This is a challenge that will take time.

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AMR Response
2w
Thank you for the 5‑star review and for your years of dedication! We’re glad to hear how strongly you connect with our Core Behaviors, and we appreciate your insight on the importance of consistent leadership and reinforcement.
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