Always guessing what policy to enforce. - Communications Supervisor AMR Employee Review

1.0
3 Aug 2015
Recommend
CEO approval
Business outlook

Pros

You can work any shift any day of the week. Plenty of overtime, in fact it's sometimes mandatory. With locations in most states, if you need to move you can probably just transfer.

Cons

Raises are mediocre at best, 3% annually is MAX. You will be told that we have a policy in place and then told to go against that policy to make another customer happy later. When you break the written policy you WILL be reprimanded for it.

Explore other reviews about AMR

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

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AMR Response
3w
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

AMR San Mateo is making huge strides in changing the Old Boy culture of EMS. The operation is collaborative, cares for its employees, and acts with accountability.

Cons

Although it's much better than it was, AMR San Mateo still deals with staffing issues, primarily for medics, and forced mandation is still in play.

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