ANCC Customer Service Representative - Customer Service Repsresentative ANCC Employee Review

4.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Excellent place for growth. Management is always supportive. Benefits are competitve.

Cons

Extremely high call volume. Only 1 hour for lunch and two 15 min breaks.

Explore other reviews about ANCC

5.0
23 Jun 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent team with high value system.

Cons

Can be challenging most days

2.0
4 May 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working among and for nurses is rewarding, and the organization's mission is admirable. Staff members are giving, caring, and committed. Office location in downtown SS is close to metro, restaurants, shops, and fab new library. Beautiful office; excellent benefits. It is a union shop--which is invaluable, given the rampant management-labor issues.

Cons

Top managers overload staff without regard to actual resources or consequences. Little or no strategic planning, and a serious lack of transparency. High turnover, due to management making staffing and workload changes without warning and imposing unreasonable deadlines. There is rampant exploitation of staff by management.

7
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