Supportive Company - Customer Support Specialist ARMATURE Employee Review

5.0
22 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Great environment, and friendly people. Work challenging but fulfilling. Senior management is very supportive, lots of mentoring.

Cons

Wide variety of work and lots of multitasking expected.

Explore other reviews about ARMATURE

5.0
25 Feb 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great environment to be apart of

Cons

No cons, I loved working here

5.0
8 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ARMATURE is a company that took a bespoke software business, found an under-served niche, and capitalized on the opportunity to focus their offerings and became the dominant player in the market. The momentum continues. The perks are great: regular free lunches, a top-floor, totally refurbished office with a gorgeous westerly view of the Blue Ridge mountains, and a diligently-stocked kitchen. I estimate I saved around $11,200 in a single year just by taking advantage of that kitchen. It doesn't factor into my official compensation, but it's basically a five-figure bonus hidden in the woodwork! Anyone can do perks, though: the best companies know it's not about bread and circuses, it's about how you feel. At ARMATURE, the leadership truly cares about the well-being of every employee and is willing to put aside whatever they're working on to help you: whether to solve a technical challenge, transform you into a better communicator, or just to give fashion advice. I've had aloof bosses and tyrannical bosses and micromanaging bosses, but at ARMATURE I had a leader. Seriously: work here. Whatever your job is, you will become better at it. Whoever you are, you will become better for it.

Cons

The company still depends a great deal on revenue from custom services, so most company-wide goals are set around hitting billable targets. This can be frustrating for people who want to help the company and their coworkers succeed but don't do work that's directly billable.

5
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