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      ASM Research

      Part of Accenture

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      ASM Research reviews

      Great to work with you for most contracts - Customer Service Representative (CSR) ASM Research Employee Review

      4.0
      5 Apr 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      They worked with me from HR when I got sick but not all contracts are conducive to certain life issues. Their HR works well in trying to make sure that you have what you need but sometimes they are limited to what they can do depending on what contract you are under.

      Cons

      They are not always able to be flexible with some contract companies.

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      ASM Research Response
      4y
      Thank you for the feedback and we are happy to hear that you are satisfied with your employment at ASM Research. We are dedicated to providing programs that contribute to a great workplace and feel our efforts make us stand out as a provider of a positive environment for our employees. Thank you again for your feedback and we appreciate all your hard work in helping make ASM Research an employer of choice.

      Explore other reviews about ASM Research

      5.0
      7 May 2026
      Help desk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy to work with and get along with coworkers!

      Cons

      No cons really at this time. Typical job!

      3.0
      4 Feb 2026
      Case analyst ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Training was good. Coworkers are helpful.

      Cons

      The pay! $18.81/hr is not worth the amount of work you have to do. They told us in training that there would be a minimal of 3 inbound calls. That was a lie. I've had more than 4 calls come through within the first 2 weeks. The amount of outbound calls you have to make are insane. It's a waste of time. And don't do the evenings because you'll do double the work on outbound calls with no pay differential. Everything is on a spreadsheet and the system that you do use doesn't work.

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