They don't care about you - Customer Service Agent AUTO1 Group Employee Review

1.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

The salary is ok, not high but not low neither. The job is easy. Usually the colleagues are so friendly.

Cons

The job is boring, you repeat the same thing all day every day. They promise you a hybrid mode job but once you pass the first 3 months they don't allow you to work from home unless you reach an insane target which in the most of the cases is not under your control. Your opinion, your tips and your feelings doesn't matter. The management is an horror. The Team Leaders doesnt have managing skills and there is not any clair target, they change it every time. They contract you for customer service but they expect you to sell. They doesn't care about the customer care.

Explore other reviews about AUTO1 Group

5.0
13 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Liberty, great pay and bonus system

Cons

Stressful at times, tough market segment

1.0
4 Nov 2016
Recommend
CEO approval
Business outlook

Pros

I have to put 20 words in this box, so I'm just gonna keep typing until I get a green check mark... there we go. :)

Cons

Worked as an outside rep. I ended up paying them to work here with all of the driving I had to do. Very little consistency with what you're asked to do. This company burns business relationships with dealers left and right. If you're an inside sales rep, expect a lot of people hanging up bc at this point most dealers already know this place doesn't live up to its word as far as the condition of the cars you sell, or the arbitration policy.

3
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