Abacus IT - IT Service Desk Analyst Abacus IT Employee Review

Great company to work for, good benefits and flexibility

Before we worked remotely it was difficult to get to the office because of traffic

Pay and benefits are livable.

Management is just horrible. Everyone is confused on how a project is being run and everyone has differing information. Technology being used is outdated and very counterintuitive to use. A lot of the staff and management lack professionalism and constantly blame you for their shortcomings. My role as a Field Engineer was specifically incredible difficult due to the lack of structure. I was sent out to job sites without a clue of what the issue was and no point of contact. Not only that, there was multiple times that my work was undermined when I was able to successfully complete the job. Do yourself a favor and do NOT work here as a Field Engineer, you will ultimately regret it and find yourself hating your job and dreading the next day.