Quantity over Quality - New Member Enrollment Specialist AbsoluteCare Employee Review

Culture and Mission are top of the heap

Fast paced place to work

Working as a Patient Navigator at AbsoluteCare in Baltimore is rewarding because of the organization’s mission to improve access to healthcare for vulnerable populations. The work is meaningful and allows staff to directly support patients navigating complex health systems. Team members are generally collaborative, and there are opportunities to work with multidisciplinary teams to address patient needs. There is also room to grow within your role, and employees often have the opportunity to explore or gain exposure to work happening in other departments that align with their interests, which can help broaden skills and professional development.

At times, communication and feedback from leadership can feel one-sided. Employees regularly receive performance feedback, but there are fewer structured opportunities for staff to share feedback with supervisors or leadership about workflows and support needs. Recognition for the work staff are doing could also be more consistent.