employer cover photo
employer logo
employer logo

Activant Solutions (California)

Is this your company?

If I Could've Left Sooner, I Would've! - Account Executive Activant Solutions (California) Employee Review

1.0
17 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Home office; and that is about it. Would love to say the sales training, but, whenever we had sales training, they would forget about it 6 months later.

Cons

Where do you start? I can only speak for sales in the HWHC division. Unless you need a job, pass this by. For starters, the pay is very substandard for the professionals they hope to attract, and for the demands they put on their sales people. I am all for working hard, traveling every day and being away from home; but for a base of 55k, and when the company isn't selling, it isn't worth it. They pay good lip service on their website as to what a great place it is to sell, but the reality is, the smaller competitors (who have new technology; Activant is still on legacy technology which their ERP platform was developed on 35 years ago) are taking huge market share from them. Instead of changing their pricing, they decided to go to new markets. Not a bad idea, but they expect immediate success; which just isn't happening. Sales leadership - Every-time you have a review of a hot deal, be ready for a berating and second guessing. You can't do anything right, and they have all the answers. Turnover - Highest turnover rate I have ever seen; this isn't layoffs. People start, and then quit within 6 months. Timeoff - They won't let you take time off unless you are above quota. Rarely was anyone over quota; and if you do ask for timeoff, they will make you feel like you are neglecting your job, and will expect you to still participate in CC's and respond to email. Benefits - Eliminated company match in 401k (so have alot of employers); eliminated reimbursement for home internet (duh, I work remotely, so now it is out of my pocket); Sales doesn't accumulate vacation time, so when you leave (regardless of how you leave), you aren't paid for unused time. Comp plan - If you can figure it out, please post. It was so complex, and driven by gross margin. That is fine, but any discounts are applied against your commission. There is no work life balance. You are expected to be out in your territory every day. Territories are multi-state. They don't want you cold calling on the phone. They want onsite cold calling; that is door knocking!!! Good luck spending time with your family. Again, if they paid well, it would be easier to do. There are 2 kinds of businesses. Those that have Activant and don't like them, and those that don't that don't want to do business with Activant. It is the highest price solution by far, and most prospects know that. It is a good solution, but the pricing is so far out of line with the market

Explore other reviews about Activant Solutions (California)

5.0
16 Mar 2016
Recommend
CEO approval
Business outlook

Pros

This was truly the best job I ever had, the management was excellent and I wish I still worked there. I started there in 2006 and quickly became their top telemarketer. But went through a separation and an addiction problem and deserted the position. I have been clean over 8 yrs now and would love another opportunity to contribute to their growth with my marketing and sales skills.

Cons

There were none. From the moment I became an employee there was support at every level from training to management. I truly have nothing bad to say.

2.0
14 May 2009
Recommend
CEO approval
Business outlook

Pros

My division has a very loyal employee group from the sole proprietorship days that work very well together despite the lacking talents of the "new" corporate executive management team. We pride ourselves on maintaining the highest customer satisafaction producing an extremely loyal customer base ready and willing to provide prospect referrals. Even with the uncertainity of the next management move which most certainly includes additional RIF potential we still continuing to drive performance both in technology and support arenas.

Cons

Executive management has been unable to produce a focused, market-driven business plan based on the independent division strengths and weaknesses. Given the contraction of the current wholesale industry segment the ability of a company to work with their client base is imperative. This fact seems to be lost on those responsible for making or breaking this company. Seemingly arbitrary hirings increasing the executive salary load while reducing the "working" population with little regard as to the full impact these lost employees might actually have on the efficiency and effectiveness of the entire workgroup has made it difficult to remain.

3
See reviews by: Helpful|Rating|Date|All