Toxic management and rude staff overshadow flexibility - Front Desk Receptionist Acuity Eye Group Employee Review

Excellent compensation, growth, outstanding management team.

The company is growing so fast!

There are no pros to list.

The environment is driven by fear and intimidation, spearheaded by the COO. There is a total absence of accountability, meaningful support, or consistent communication from senior leadership. Employees are regularly tasked with responsibilities far outside their job descriptions. There is no acknowledgment of this additional workload, nor is there any incentive or compensation for taking on these extra duties. The company struggles to retain talent, particularly in executive positions. The high turnover rate at the top is a clear indicator of systemic issues within the management team.