Good money - Server/Waiter Adelphi Hospitality Group Employee Review

Beautiful Boutique Hotel, located on Broadway in the heart of Saratoga Springs, with an exciting food and beverage program, and a stunning room product. Salt&Char, the restaurant opened in the summer of 2016, adjacent to the Adelphi Hotel, also owned by the Adelphi Hospitality Group, is the best Steakhouse in the Capital District. Many talented professionals moved up to Saratoga Springs from New York City, and as a team, made a great impact in raising the level of hospitality, and food quality, and service in this region.

A very short high season, of 6 to 8 weeks in the summer, associated to the horse racing "track season", coupled with the very few locals dinners understanding higher-end food offerings, or willing to spend more than $45 in food and beverage for dinner, affected the sustainability of the business during the first year of operation. A clear disconnect between the timing imposed by the ownership for the opening of both the restaurant in the summer of 2016, and the hotel to follow in 2017, with a construction team unable to cope with the deadline, the staffing levels allowed, given the established operational standards, and the lack of skilled people in the region, made the overall vision difficult to achieve, and translated into a disjointed, and stressful work environment.