Could be great, but won't (they refuse) - Technical Support Specialist Advanced Solutions Employee Review

Sub-par pay (well below State median, especially for a company that makes so much money). The capability for home based work exists, but management refuses to use common sense, they'd rather have a warm body in a chair who can't perform, than someone responsible and educated who can provide top-tier support working from home. Maybe they should intern tech support instead of selling them blue sky and dangling carrots.