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Advanced Technology Services

Engaged employer

Help Desk Associate (First Job) - Help Desk Associate Advanced Technology Services Employee Review

4.0
17 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Overall the environment is pretty relaxed; but you are expected to learn and do your job. The environment is like that of a call center. 1 hour for lunch and 2 15 minute breaks. This is my first full time job after college; seems like a good place to start.

Cons

They're a 24/7 365 operator so you may have to work 3rd shift; but if your new they will most likely keep you day shift for the learning process.

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Advanced Technology Services Response
11y
Thanks for the review--you are correct, there are a lot of opportunities to move up as we're a fast-growing company. Appreciate your hard work in the contact center!

Explore other reviews about Advanced Technology Services

1.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great time to sell into the manufacturing sector related to productivity and equipment reliability.

Cons

Operational driven company but constantly changing the sales org and strategy. "Leaders" that have no background in business development or revenue generation responsible for sales strategy. Wasn't uncommon to report to a new leader or move sales territories multiple times in a year but quota never changed. Top performers are expected to do and sell more but additional financial upside was out of the question. A select group of legacy employees and "leaders" made decisions in a bubble in most cases. I was a top performer during my entire tenure at ATS. I agreed to work out a two week notice to help transition my accounts but was terminated after three days. No one in middle management, director, or exec-level roles asked for feedback or even made the time to send an email wishing me well or thanking me for my contributions during my five years with the company. In fact, my health insurance was terminated with no warning before I left the last day. My contributions and sacrifices for ATS meant so little to the company that they didn't care that my two small children wouldn't have insurance for over a month when I tried to leave the right way.

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