"Extending the Healing Ministry of Christ" or extending their hand in your pocket? - Consumer Access Specialist Adventist Health Employee Review

3.0
28 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Advent Health offers all benefits as soon as you start working. Also they offer PDO, set schedules, allows you to pick up shifts at different location (depending on if they allow you to pick up overtime). And there's space for growth. You get a 3% increase each year.

Cons

Advent Health Quote is "Extending the Healing Ministry of Christ" while for my department they require you to gather a certain amount a month per Consumer Access rep. Which seems more like their actual goal is to "extend their hands into your pocket", also if you don't collect close to their goal in that month there's write ups and if it continues it can lead to being fired. They'd also tell you that you're going to pick up a shift at a different location just because some other locations turn around rate was so high that they couldn't hold people long enough for their position. You'll also go through trying to move up to different branches of Advent Health. When trying to talk to higher ups or even have your director try to talk with corporate about certain positions open, they will either ignore you or brush you off. If you're not a yes man and question or put your foot down, then you're going to have a tough time here. I've had a previous director call my phone and threaten my job just because I wouldn't cover a location that I wasn't scheduled for. Also, this position has you working at the front desk at times checking in patients that are either very ill or injured being the first line of contact before they are diagnosed, which is what you sign up for when you get this position. But while keeping that in mind, you get 0 sick days. I've called out a day before because I was sick and was written up. I was even checked into the same ER I worked for and was still written up for not showing for my shift while my manager was alerted of how I feel. I've even come to work sick; all my coworkers would try stay away because I was still ill when I was in the middle of my 12 hours shift my boss tells me I can't be sent home early because that would be a right up since I'd be leaving half day.

Explore other reviews about Adventist Health

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Tight knit community working environment, small hospital, great location

Cons

Wages are lower than surrounding cities.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I worked with Advent Health back in 2003, At Sunbelt, Across from Florida Hospital on Rollins before the expansion and the current car garage was built. My Skilled Nursing Facility and Rehab was there in that location before the expiration, Advent was a wonderful company to work for, and when I had to separate from them it was very hard to do, I loved my work with the peoplel and the patients.

Cons

It was hard to work in a older facility that was not as up to date as many of the others. Even though we were right next to Florida Hospital and we were their immediate rehab facility of discharge choice, especially when there was respiratory therapy involved.

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