Poor organisation and management - Anonymous employee Affinity Trust Employee Review

2.0
2 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You meet and work with lots of interesting service users. It’s good experience.

Cons

Leeds Outreach management lack integrity, courage and dynamism, presiding over a culture of blaming ground level staff for service issues. The service is poorly organised, support staff are demoralised, all of which can be evidenced by the high rate of staff turn over. Overworked and mostly ineffective management has inevitably impacted upon the coordination of the support team and the level of care provided. This is a concerning situation for service users without active advocates whose quality of life is being put at risk.

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Affinity Trust Response
3y
Thank you for taking the time to leave us a review. We really appreciate your feedback but, having looked into the issues you have raised, I am finding it hard to reconcile the comments you have made with our Outreach team in Leeds. For instance, we have had very little staff turnover in this team over the past 12 month. I have noted that you are a current employee of ours and I would welcome the opportunity to understand your concerns about the management team further – therefore, I ask that you would contact me directly in complete confidence. I can be contacted via email: lynnecollins@affinitytrust.org. Alternatively, please share your concerns using our confidential reporting line (details on the intranet), which allows you to report anonymously and follow the progress of the investigation.

Explore other reviews about Affinity Trust

5.0
23 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Great team atmosphere and support amongst team

Cons

No room for growth and little potential to move up

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Affinity Trust Response
3y
We're so glad that you took the time to write a review about Affinity Trust! It is good to hear from our former employees. We are always trying to improve, so we appreciate you taking the time to share your thoughts. Kind regards Affinity Trust
4.0
11 Mar 2024
Recommend
CEO approval
Business outlook

Pros

it was nice and helpful

Cons

too much workload sometimes and ineffcient communication

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