Abysmal management and job insecurity for new hires - Customer Service Agent Afni Employee Review

Amazing leadership I miss them all. Highly supportive.

None really, I mean KMS could use an update.

* If you ever want to work in management, this place will give you an education in what not to do. * Decent benefits package. * Weekly food trucks for lunch. * Some opportunities for promotion if you work hard.

* Management is the biggest con. They are not transparent, don't really know what they are doing, and make decisions by the seat of their pants. Most decisions are knee-jerk reactions to something that could have been prevented if they had half a clue how to do their job. * If you have a question, you can expect to get a 5 different answers from 5 different managers or being told one thing only to have a completely different thing take place. * The call floor is the most toxic place I have ever seen. You can feel it hanging in the air the moment you walk in.