Great Company - 2nd Line Support Engineer Air IT Group Employee Review

5.0
26 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Great team, good working environment and looked after staff

Cons

Can be very busy, but they do care about that.

Explore other reviews about Air IT Group

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I've been with Air IT for 5 years. Being with them has propelled my career to a level that surpasses any level of career progression I thought possible. Opportunity is never far away here and there's an abundance of personal and career development options offered by the company. I've worked solely in the Professional Services team since being here. I'm supported, encouraged and feel valued when I come into work each day. That Sunday night / Monday morning feeling before starting another week I've had at companies before working for Air IT, just isn't a thing here. Having progressed from being a PS Engineer, to now a Regional PS Manager has been great. I'm trusted to made a difference when I come into work and that empowers me to give 100%, for the betterment of our customers and team members alike. Speaking on behalf of PS as a whole, it's a great team, senior management are supportive, listen and adapt to changes. From an engineers perspective, the kit we get to work with is industry leading, there's loads of training that can be done and the team is filled with great people, who are ultra supportive and easy to get along with. The company has recently had a new CEO and even more recently, a rebrand. In the last 12 months since all this, morale is through the roof and the company is on an upward trajectory. It's an exciting place to work at and I'm looking forward to see where the future takes me!

Cons

It's fast paced in PS, but you're supported nonetheless, isn't really a con for me!

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Air IT Group Response
5mo
Thank you for such an energising review—and for your five years of dedication in Professional Services. It’s fantastic to hear how your journey from PS Engineer to Regional PS Manager has opened up new opportunities and empowered you to make a real difference for customers and teammates. We’re thrilled that the team support, industry‑leading tooling, and continuous training are helping you stay challenged, motivated, and proud of the work you deliver. We appreciate your point about the fast pace in PS—your note that it’s “not really a con” because of the support around you says a lot about the culture you and your colleagues help create. We’ll keep investing in development pathways, great kit, and the forums that help us stay connected across regions, so you feel encouraged and valued every day. It’s also brilliant to hear the buzz following our recent brand refresh and leadership transition—the momentum and morale you’ve described are exactly what we’re aiming for. Thank you for being a key part of this exciting chapter. We’re grateful for your contribution and look forward to everything you’ll achieve next!
5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and enviroment with lovely colleagues

Cons

not applicable in this case

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