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      Air IT Group

      Engaged employer

      Air IT Group reviews

      Positive outlook - Anonymous employee Air IT Group Employee Review

      5.0
      13 Jan 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve had a positive experience working here. Leadership is strengthening, and we’ve got all the tools and resources we need to do our jobs well. The new CEO has brought a refreshing approach, involving employees in decisions and making everything feel more transparent and collaborative. My line manager is brilliant, supportive and always there when needed. The team around me is great too, I’ve never worked with such hard working people. The company is generous with department budgets and invests in the tools needed to help us succeed. The benefits package is also a big plus (salary sacrifice pension, health cashback, flexible working options, enhanced maternity pay, hybrid / remote working). The product set and customer service are also standout, we’re certainly leading the way in the industry.

      Cons

      There have been some challenges in the past, particularly around decision making, but things have taken a turn for the better over the last couple of months. 2024 was tough with high staff turnover and some questionable decisions, but the culture and morale are bouncing back, which is great to see. One area for improvement would be making sure recognition goes across the board. Sales and service teams get a lot of praise (which they deserve), but it would be great to see the same level of acknowledgment for other teams too, as everyone works hard to make the company successful.

      avatar
      Air IT Group Response
      1y
      Thank you for your wonderful review! We're so pleased to hear that you're having a positive experience, especially with leadership, your manager, and the supportive team around you. We truly appreciate your recognition of the improvements in transparency and collaboration. Your feedback about recognition and the hiring process is valuable, and we’ll continue working on these areas to ensure all teams feel acknowledged and supported. Thank you for recommending Air IT and for being a part of our journey!

      Explore other reviews about Air IT Group

      5.0
      20 Nov 2025
      Regional professional services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I've been with Air IT for 5 years. Being with them has propelled my career to a level that surpasses any level of career progression I thought possible. Opportunity is never far away here and there's an abundance of personal and career development options offered by the company. I've worked solely in the Professional Services team since being here. I'm supported, encouraged and feel valued when I come into work each day. That Sunday night / Monday morning feeling before starting another week I've had at companies before working for Air IT, just isn't a thing here. Having progressed from being a PS Engineer, to now a Regional PS Manager has been great. I'm trusted to made a difference when I come into work and that empowers me to give 100%, for the betterment of our customers and team members alike. Speaking on behalf of PS as a whole, it's a great team, senior management are supportive, listen and adapt to changes. From an engineers perspective, the kit we get to work with is industry leading, there's loads of training that can be done and the team is filled with great people, who are ultra supportive and easy to get along with. The company has recently had a new CEO and even more recently, a rebrand. In the last 12 months since all this, morale is through the roof and the company is on an upward trajectory. It's an exciting place to work at and I'm looking forward to see where the future takes me!

      Cons

      It's fast paced in PS, but you're supported nonetheless, isn't really a con for me!

      avatar
      Air IT Group Response
      5mo
      Thank you for such an energising review—and for your five years of dedication in Professional Services. It’s fantastic to hear how your journey from PS Engineer to Regional PS Manager has opened up new opportunities and empowered you to make a real difference for customers and teammates. We’re thrilled that the team support, industry‑leading tooling, and continuous training are helping you stay challenged, motivated, and proud of the work you deliver. We appreciate your point about the fast pace in PS—your note that it’s “not really a con” because of the support around you says a lot about the culture you and your colleagues help create. We’ll keep investing in development pathways, great kit, and the forums that help us stay connected across regions, so you feel encouraged and valued every day. It’s also brilliant to hear the buzz following our recent brand refresh and leadership transition—the momentum and morale you’ve described are exactly what we’re aiming for. Thank you for being a key part of this exciting chapter. We’re grateful for your contribution and look forward to everything you’ll achieve next!
      5.0
      14 May 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and enviroment with lovely colleagues

      Cons

      not applicable in this case

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