Pros
ACH has a long history of commitment to underserved communities and it’s staff. The clinical staff is dedicated, collaborative, and patient centered.
Cons
The current culture is horrific. I’ve worked as an executive at larger systems and know bad culture when I see it. Akron’s c-suite is largely composed of Akron lifers who have been there for decades. They have tried to bring in hires from outside the system but those hires have mostly left Akron within 5 years. The culture is devastatingly passive aggressive with no capacity for constructive conflict or true feedback. The CEO holds weekly Virtual meetings as an attempt to connect with employees; following these meetings the HR department posts responses to employee questions which are condescending and tone deaf. The CEO and c-suite almost as a rule do. It round in person and prefer to govern from the comfort of their office. Based on current performance trends and strikingly poor leadership, this hospital will be acquired by another system before 2030.