5.0
16 Nov 2025
Former employee, more than 5 years
Dubai
Recommend
CEO approval
Business outlook
Pros
The company provides strong technical training, supportive teammates, and a stable work environment. I gained hands-on experience with troubleshooting, ticketing systems, and customer service every day. Growth opportunities and work-life balance are also good.
Cons
Some days can be very fast-paced, especially when multiple issues come in at once. Workload can feel heavy during peak hours. Certain processes could be streamlined to improve efficiency.