Standard In House Job but company has poor values - Insurance Agent Alera Group Employee Review

At A&B we strive to ensure that our customers are met with the best customer service that can be provided. We are not aware of the incident described and would never be okay with an agent giving misinformation or being hung up on. We do place an emphasis on goals and numbers because we understand that setting goals and relying on data is crucial for the success of our organization and our agents. We are sorry to hear that you didn't have the best experience with us, and strive to ensure that our organization provides for our agents and our clients alike.