Lack of support - Senior Account Manager Alibaba Group Employee Review

1.0
19 Feb 2026
Recommend
CEO approval
Business outlook

Pros

No ceiling on salary, you can earn a lot with the commission

Cons

Lack of support, very hard to find client. Cold calling is the only way for new comers. Very competitive, high turnover rate

Explore other reviews about Alibaba Group

5.0
19 Feb 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

good for work and life balance

Cons

salary not competitively, so keep an eye

4.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Large-scale systems experience Strong technical learning and growth Competitive compensation Work on AI, cloud, and e-commerce products used by millions Good résumé value for future opportunities

Cons

Long hours / intense work culture High pressure and fast deadlines Work-life balance can be poor on some teams Organizational changes can happen frequently Communication and cultural barriers for some international employees

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