Good company to work for - Customer Service Representative (CSR) Alight Solutions Employee Review

3.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great company, offers benefits, good starting salary

Cons

Training was disorganized and didn’t match what we learned when we got into production

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Alight Solutions Response
6mo
Thank you for your feedback! We’re glad you found value in our benefits and starting salary. We understand training is critical and are continuously working to improve alignment between training and production. Your input helps us enhance the experience for future colleagues.

Explore other reviews about Alight Solutions

5.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Chill place great culture interesting work

Cons

none i love it here

1
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Alight Solutions Response
3mo
Thank you for sharing your experience and for being part of Alight for so many years. We’re thrilled to hear that you enjoy the culture, the flexibility, and the work you’re doing. We appreciate your continued contributions and are glad you feel at home here. Thanks for being part of what makes Alight a great place to work!
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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