Challenging environment for Product Design during organizational change - Product Designer Alight Solutions Employee Review

1.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Some individual contributors across disciplines are skilled and well-Intentioned. There is meaningful exposure to real client constraints and fast-paced decision-making, which can be instructive for designers looking to build resilience and adaptability

Cons

* in 2025, the company eliminated Product Design leadership roles and formally disbanded the centralized Product Design Team. Remaining designers were redistributed across individual product teams, where design was often treated as ad-hoc visual support rather than a strategic product function. * Ai concepts were frequently presented to clients without prior involvement from Product Design. After receiving positive client feedback, these concepts were then handed to designers to implement, often without sufficient context, feasibility review, or discovery time. * At the start of 2026, additional Product Designers were laid off, and the remaining team was restructure under leadership that, in my experience, lacked the background necessary to effectively support and advocate for product design as a discipline. There are talented designers at the company, but the lack of consistent design leadership and strategic inclusion made it difficult to deliver thoughtful, sustainable product work.

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Alight Solutions Response
3mo
Thank you for sharing your experience and for the years you contributed to the organization. We recognize that organizational change can be challenging and appreciate your feedback on design structure and involvement. Your insights help us continue to improve, and we wish you the best in your next steps.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
5mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Cons

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles

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